Professional Reliable Service
A description of our commitment to our customers. The business of providing Web Hosting services is a very important one. Correctly designed systems are needed in place to ensure that reliability is of the highest standard. We are constantly seeking improvements for our systems to further strengthen our already excellent track record in providing Web Hosting Services.
22 Year Track Record
Thousands of customers continue to re-order our services.Hospitals, Schools, Colleges, Solicitors, Cancer Research Bodies, Charities, and Businesses of every type and scale use our Web Hosting services on a Daily basis. With everything from streaming video hosting to SMS reverse charge hosting to everyday mail delivery.
Carrier Class Anti-Spam & Anti-Virus Protection
Excellent Protection systems using Automatic Update. All hosting servers are automatically updated on a Daily Basis to ensure the minimum of SPAM makes it through the system without detection. To ensure genuine mail is not incorrectly detected as SPAM, all SPAM mail can be forwarded to the customer with the addtion of [SPAM] added to the subject line. This enables a simple rule to be configured in the customers email download client to filter all SPAM mail to a SPAM folder for later checking.
Excellent Support Turnaround
Our First Priority is Customer Support. We consider the support of our Customers to be as important a factor as the reliability of our Servers and Network. Most Tickets raised through our support ticket system available here is answered within the first 20 minutes. We pride ourselves on the efforts we go to when resolving a query or problem a Customer may be experiencing. A considerable percentage of new Web Hosting business comes from simple word of mouth from our existing Customer Base. One reason for this is we treat our Customers queries with urgency.
Competitive Pricing
Professional Web Hosting Services at Competitive Pricing. We consider the quality of our Web Hosting services for the cost of those services to be excellent value for money. We are not interested in cutting corners and reducing the costs of our hosting plans accordingly as we feel the reliability of our services will suffer as a consequence.
Web Hosting Server Quality
Excellent Server Hardware Components Throughout. All Web Hosting Servers and Mail Servers have RAID 1 WD Raptor Enterprise Drive Units as standard. All Web Hosting Servers and Mail Servers have Intel Original Motherboards, Intel only processors, Bermo Casing, Astec Power Supplies, and Kingston Branded Memory.
Multiple Redundant Links
Fully Redundant Network with Automatic Switchover. All Web Hosting Servers and Mail Servers are on a Multi-Homed BGP Switched Network connection. This provides the necessary protection required against a single point of failure. We are a member of the Internet Resource Allocation Body RIPE. Unique Internet Address Space allocated to ourselves can be confirmed here.
Local Servers
All Web Hosting Servers Located In Ireland. Unlike many of our competitors who can be renting Web Hosting Servers from third party companies in other countries around the world, we own our Web Hosting Servers and they are located onsite in our Premises located in Dublin Ireland. This is the ONLY way to achieve the level of reliability we strive for on a Daily basis.
cPanel Backups
cPanel Backups For Easy Backup And Restore. Customers can use the cPanel Backup and Restore tools to backup and restore their entire account or parts of it. This is in addition to the RAID 1 Drive configuration which keeps a fully redundant second copy of all data at all times on each Web Hosting Server. This provides double protection for maximum reliability.
ICANN Accredited
ICANN Accredited. WebWorld are one of Ireland's registration companies to be ICANN accredited.
60 Second Server Monitoring
All Web Hosting Servers have Double Monitoring System. The first system monitors every 60 seconds all Web Hosting Servers. The actual service on the Server is monitored as opposed to the Server itself. This enables the detection of not just hardware failure but software failure on an otherwise perfect Server unit. The backup monitoring system monitors from 3 independant locations around the world but less frequently at a rate of every 30 minutes. Both systems send SMS text messaging identifying what Service has failed and on which Server to our Engineers regardless of time of failure.